Agreement to our legal terms
Lower Umpqua Hospital District ("District," "we," "us," or "our") operates this website and related products and services that link to these Terms (the "Services"). You may contact us at contact@lowerumpquahospital.org, by phone at 541-271-2171, or by mail at 600 Ranch Road, Reedsport, Oregon 97467, United States.
These Terms form a legally binding agreement between you and the District. By accessing or using the Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must stop using the Services.
We may update these Terms from time to time. The date above identifies the latest revision. Your continued use of the Services after revised Terms are posted means you accept the changes.
The Services are intended for users who are at least 18 years old, or minors using them with a parent or guardian.
1. Our services
Information available through the Services is intended for use in jurisdictions where doing so is lawful. If you access the Services from another location, you are responsible for compliance with local laws.
The website does not provide medical advice and is not for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room.
2. Intellectual property rights
Unless otherwise stated, we own or license the software, website design, text, photographs, graphics, logos, trademarks, and other content made available through the Services. These materials are protected by intellectual-property laws.
We grant you a limited, revocable, non-exclusive, non-transferable license to access the Services and download or print portions of the content solely for personal use. No content may be copied, reproduced, sold, licensed, published, or exploited for commercial purposes without our prior written permission. Questions may be sent to contact@lowerumpquahospital.org.
3. User representations
By using the Services, you represent and warrant that:
- The information you provide is accurate, current, and complete.
- You have legal capacity and agree to comply with these Terms.
- You will not access the Services through unauthorized automated means.
- Your use of the Services will not violate any applicable law or regulation.
4. Accounts and payments
If an account is available, such as the patient portal, you are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Notify us promptly if you suspect unauthorized access.
Charges, payment schedules, financial assistance and accepted payment methods will be shown at checkout or stated in a separate agreement. If those terms conflict with these website Terms, the separate agreement controls.
You agree to provide current and accurate billing information and authorize us and our payment providers to charge the amounts you approve.
5. Prohibited activities
You may use the Services only for their intended purpose. You may not:
- Systematically retrieve, scrape, harvest, or compile data from the Services without written permission.
- Circumvent security features, interfere with the Services, introduce malicious code, or overload our systems.
- Use bots, scripts, spiders, or other automated tools except standard search-engine indexing.
- Impersonate another person, submit false information, harass others, or use information obtained from the Services to harm anyone.
- Copy, reverse engineer, frame, or mirror the Services.
- Use the Services for fraud, spam, unlawful solicitation, or any purpose that violates applicable law or another person's rights.
6. Submissions and feedback
Information you send through contact forms, reviews, or other interactive features must be lawful and must not infringe another person's rights. You remain responsible for what you submit.
If you voluntarily send us ideas or feedback, you grant us a perpetual, royalty-free right to use that feedback for any lawful purpose without compensation. This does not change how personal information is handled under our Privacy Policy.
7. Services management
We may monitor the Services, investigate suspected violations, restrict access, remove content, or take appropriate legal action to protect the District, our patients, staff, or others. We are not obligated to monitor every activity or submission.
8. Privacy
Our Privacy Policy explains how we collect, use, and disclose personal information. The Services are hosted in the United States, and information may be processed in the United States.
9. Term and termination
These Terms remain effective while you use the Services. We may suspend or terminate access, including an account, if we reasonably believe you violated these Terms or used the Services unlawfully. Obligations that by their nature should survive termination will survive.
10. Modifications and interruptions
We may modify, suspend, or discontinue any part of the Services at any time. We do not guarantee uninterrupted or error-free availability and are not liable for downtime, maintenance, or discontinuation to the fullest extent permitted by law.
11. Governing law
These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles.
12. Dispute resolution
Before filing a claim, you agree to contact us at contact@lowerumpquahospital.org and attempt in good faith to resolve the dispute informally for at least 30 days. Unless applicable law requires otherwise, any court proceeding arising from these Terms or the Services must be brought in the state or federal courts serving Douglas County, Oregon.
13. Corrections
The Services may contain typographical errors, inaccuracies, or omissions, including hours, availability, and pricing. We may correct or update that information at any time without prior notice.
14. Disclaimer
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
General information on the website is not a substitute for consultation with a qualified health care provider.
15. Limitations of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE DISTRICT AND ITS BOARD, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE WEBSITE. OUR TOTAL LIABILITY ARISING FROM THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS. Nothing here limits liability that cannot lawfully be limited, including under the Oregon Tort Claims Act.
16. Indemnification
You agree to hold harmless the District and its board, employees, contractors, and agents from third-party claims, losses, and reasonable legal fees arising from your misuse of the Services, your breach of these Terms, or your violation of another person's rights.
17. Electronic communications
Visiting the website, sending email or text messages, creating an account, completing forms, and making online payments are electronic communications. You consent to receive records electronically and agree that electronic signatures, notices, and records satisfy legal writing requirements, subject to applicable law.
18. SMS text messaging
You agree to receive information messages (appointment reminders, account notifications, etc.) from Lower Umpqua Hospital Foundation. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at contact@lowerumpquahospital.org. You can opt out at any time by replying STOP.
Consent to text messages is not a condition of receiving care or making a purchase. Carriers are not liable for delayed or undelivered messages. We will honor opt-out requests, although you may receive a final confirmation message. We do not sell or share SMS consent or mobile numbers with third parties for their own marketing. Opt in here.
19. Miscellaneous
These Terms and the Privacy Policy constitute the agreement governing website use. If a provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. These Terms do not create a partnership, employment, or agency relationship.
20. Contact us
Lower Umpqua Hospital District
600 Ranch Road, Reedsport, Oregon 97467, United States
Phone: 541-271-2171
Email: contact@lowerumpquahospital.org